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SHB20216 Certificate II in Salon Assistant

Become a salon assistant

This is a preparatory qualification that provides basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service

The course incorporates a large variety of theory and practical skills giving students a fantastic head start when applying for apprenticeships.

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Core Units

  • BSBWHS201 Contribute to health and safety of self and others

  • SHBHBAS001 Provide shampoo and basin services

  • SHBHDES001 Dry hair to shape

  • SHBHIND001 Maintain and organise tools, equipment and work areas

  • SHBXCCS001 Conduct salon financial transactions

  • SHBXCCS003 Greet and prepare clients for salon services

  • SHBXIND001 Comply with organisational requirements within a personal services environment

  • SHBXIND002 Communicate as part of a salon team.

Elective Units

  • SHBHBAS002 Provide head, neck and shoulder massages for relaxation

  • SHBHCLS001 Apply hair colour products

  • SHBHDES002 Braid hair

  • SHBXCCS004 Recommend products and services.

**To complete this qualification you will need to complete 12 units. Electives may vary depending on job role or local industry requirements.

Entry Requirements

There are no pre-requisites for entry to this qualification, however Far North Training & Consultancy has the following selection criteria for this course:

  • The participant will be required before enrolling to complete a Language Literacy and Numeracy Assessment to determine what level of support the participant may need to assist them through their study program.


  • Program delivery is face–to–face in a small group training environment located in Mossman.

  • For participants under contract with the Australian Apprenticeship Centre and an employer, delivery of training will be in the workplace.

Awards Issued

Students who successfully complete this nationally recognised training will be awarded the Qualification:

  • SHB20216 — Certificate II in Salon Assistant.


Program duration for a full time student is an average of 12 months. Some students may complete the course in a shorter time frame.


The program can be delivered at Far North Training & Consultancy in the Enhanced Beauty Salon at 11 Johnston Rd, Mossman, or on-site at each individual employer’s venue in Far North Queensland.

Resources Required

  • Students must wear closed in shoes.

  • Students are required to purchase additional equipment. Contact our friendly staff for the student equipment price list.



For further information on apprenticeships click here.

Get in touch

If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.

Call us on 07 4098 1228 or get in touch today to see if you are eligible.

Please note

Far North Training & Consultancy cannot promise that:

  • You will successfully complete a course

  • You will obtain employment in a certain industry as a result of undertaking one of our courses.

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