This is the ideal course for individuals looking to start or advance their career in business or office administration. This qualification reflects the diverse roles across various industry sectors, where individuals apply a broad range of skills using discretion, judgement and relevant theoretical knowledge. Whether your aiming for an entry-level position or seeking to enhance your capabilities in mid-level administrative or customer service roles, this course provides essential technical training in day-to-day business activities. Students may also be equipped to offer technical advice and support within a team environment, laying the foundation for strong workplace performance and career progression.
Packaging Rules
To complete this qualification you will need to complete 13 units .
7 core units and 6 elective units
Electives may vary depending on job role or local industry requirements.
Core Units
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
Elective Units
BSBTEC301 Design and Produce business documents
BSBTEC202 Use digital technologies to communicate in a work environment
BSBPEF301 Organise personal work priorities
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBOPS301 Maintain business resources
BSBPUR301 Purchase goods and services
Entry Requirements
There are no pre-requisites for entry to this qualification, however National College of Skills has the following selection criteria for this course. The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.
This qualification can provide specialisations for industry. Please note additional packaging rules will apply. Please speak to one of our friendly staff for further information.
Delivery
Program can be delivered face-to-face in a classroom environment.
For participants under contract with the Australian Apprenticeship Centre and an employer, delivery of training will be in the workplace.
Awards Issued
Students who successfully complete this nationally recognised training will be awarded the Qualification:
BSB30120 Certificate III in Business.
Duration
Program duration for a full time student is an average of 12 months. Some students may complete the course in a shorter time frame.
Location
Mossman - Far North Training & Consultancy 11 Johnston Rd, classroom delivery.
Apprenticeship/Traineeship - training is conducted on-site at each individual employer’s venue in Far North Queensland.
Licensing Requirements
There are no licensing requirements for this qualification.
Employment Pathways
Career opportunities can include Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary, Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator, Word Processing Operator.
Course Fees - 2025 Indicative fees
Fee for service $4,164
Co Contribution fee $2,730
Co-Contribution Concessional Fee $1,950
Subsidy and Funding information
Subsidies reduce the cost of tuition fees for NCS courses, reducing the money you need to pay. Eligibility and conditions apply
**Career Start General Training and further information about apprenticeships and traineeships click here.
**Co-contribution fee is applicable, please contact National College of Skills to discuss further 07 4098 1228. Fees may vary depending on electives chosen to the qualification.
Get in touch
If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.
Call us on 07 4098 1228 or get in touch today to see if you are eligible.
Please note
National College of Skills cannot promise that:
You will successfully complete a course
You will obtain employment in a certain industry as a result of undertaking one of our courses.