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BSB20115 Certificate II in Business

Skill up for a career in business

Ideal for dynamos wanting to launch their career in an office setting, this course will give you a solid foundation in business skills that’ll set you off on the right foot. Potential job prospects include office assistant or administration assistant among other entry-level roles.


Core Units

  • BSBWHS201 Contribute to health and safety of self and others.

Elective Units

  • BSBCUS201 Deliver a service to customers

  • BSBITU211 Produce digital text documents

  • BSBITU212 Create and use spreadsheets

  • BSBITU213 Use digital technologies to communicate remotely

  • BSBWOR202 Organise and complete daily work activities

  • BSBWOR203 Work effectively with others

  • BSBWOR204 Use business technology

  • BSBINM201 Process and maintain workplace information

  • BSBINM202 Handle mail

  • BSBCMM201 Communicate in the workplace

  • BSBSUS201 Participate in environmentally sustainable work practices.

Entry Requirements

There are no pre-requisites for entry to this qualification, however Far North Training & Consultancy has the following selection criteria for this course:

  • The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.

Award Issued

Students successfully completing all the listed competencies will achieve:

  • BSB20115 Certificate II in Business. 

Students who successfully achieve some of the listed competencies will receive a Statement of Attainment for those units that they have demonstrated competency.

Career Opportunities

This program will provide a pathway to work in various business settings, where work will be mainly routine in nature and at entry level.  It will enable individuals to enter the workplace in an administrative role including but not limited to:

  • Administration Assistant

  • Clerical Worker

  • Data Entry Operator

  • Information Desk Clerk

  • Office Junior

  • Receptionist.


The course will be conducted over 6–12 months and students can commence training at any time of the year. Study can be conducted part-time or full-time.

Start Date

Students can enrol at any time of the year.


$2,200 qualification cost

Get in touch

If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.

Call us on 07 4098 1228 or get in touch today to see if you are eligible.

Please note

Far North Training & Consultancy cannot promise that:

  • You will successfully complete a course

  • You will obtain employment in a certain industry as a result of undertaking one of our courses.