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CHC22015 Certificate II in Community Services

Want a job in community services?

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

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Core Units

  • CHCCOM001 Provide first point of contact

  • CHCCOM005 Communicate and work in health or community services

  • CHCDIV001 Work with diverse people

  • HLTWHS001 Participate in workplace health and safety

  • BSBWOR202 Organise and complete daily work activities.

Elective Units

  • FSKOCM07 Interact effectively with others at work

  • FSKDIG03 Use digital technology for routine workplace tasks

  • FSKRDG10 Read and respond to routine workplace information

  • BSBLED101 Plan skill development.

Entry Requirements

There are no pre-requisites for entry to this qualification, however Far North Training & Consultancy has the following selection criteria for this course:

  • The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.


Face-to-face in a small group training environment.

Awards Issued

Students who successfully complete this nationally recognised training will be awarded the Qualification:

  • CHC22015 Certificate II in Community Services.


Program duration for a full-time student, allow up to 6 months, however some students may complete the course in less time.


Port Douglas — Mossman — Atherton — Cairns — Mareeba.



Click the following links for further information on apprenticeships or for VETiS.

Get in touch

If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.

Call us on 07 4098 1228 or get in touch today to see if you are eligible.

Please note

Far North Training & Consultancy cannot promise that:

  • You will successfully complete a course

  • You will obtain employment in a certain industry as a result of undertaking one of our courses.